Delivery Information

Royal Mail strikes will affect shipping times. 

>> UK Deliveries

Delivery prices:

Mainland UK, Highlands and Islands

Standard delivery - Royal Mail 2nd Class
Orders over £35 will be delivered free of charge. 
£3.99 for orders under £35.

Please note the lead time for UK orders on a standard delivery rate is 5-10 working days.  

Express delivery - Tracked courier 2 working days (11am cut-off) 
£6.99 for orders up to 2kg
£7.99 for orders between 2.01 and 15kg

Please note the lead time for UK orders on a express delivery rate is 3-4 working days. 

Channel Islands

Standard delivery - Royal Mail 2nd Class
£3.99 for orders up to 15kg

For any orders above 15kg please request a shipping quote by writing to hello@dragonflytea.com

Northern Ireland
Please note that currently all deliveries to Northern Ireland are suspended. We are very sad that this is the case and are working as fast as we can to ensure that this temporary measure is lifted.  

>> International Deliveries

Following the recent cyber incident affecting Royal Mail Standard International deliveries, we are currently unable to ship to US and Australian addresses, and it may affect other countries too. We apologise for any inconvenience and we are monitoring this to ensure we can resume operations as soon as possible. 

Europe
Please note that currently all deliveries to Europe are suspended. We are very sad that this is the case and are working as fast as we can to ensure that this temporary measure is lifted.

United States
Please be aware that there may be additional import charges payable by the recipient. Coronavirus restrictions may affect delivery times.

Delivery prices: 
£15.50 for orders up to 1.25kg.
£29.50 for orders 1.251kg-1.75kg. 

Rest Of World
Please be aware that customs regulations vary from country to country and may result in additional import charges payable by the recipient. Coronavirus restrictions may affect delivery times.

Delivery prices:
£18.50 for orders up to 1.25kg.
£25.50 for orders 1.251kg-2kg.

For any International orders above 2kg (1.75kg for US) please request a shipping quote by writing to hello@dragonflytea.com

For further information regarding your order or delivery contact us at hello@dragonflytea.com