Our Values

Conservation & Sustainability

We believe that the modern era of fast food and mass production has resulted in lower standards – to the detriment of both the land and the local inhabitants, and indeed to the quality of the final product. We care deeply about the purity and quality of our teas so are committed to traditional and sustainable methods of tea cultivation and processing - and we seek to preserve them for future generations.

Sustainable tea
Tea conservation

Making 'tea friends'

The Chinese use the term ‘tea friends’ to describe the cultural importance placed upon relationships within the tea industry. Over many decades we have built relationships with growers and master tea-makers in the sub-tropical highlands and mountains of China, India and Africa. This means we've been able to access those little-known, small, and often remote locations which can offer the most desirable, sustainable and fairly traded harvests.

Quality Assurance & Memberships

We actively support small-scale production and deal directly with farmers where we can. We personally try every new harvest to ensure we get the taste just right. We never use artificial additives, preservatives or colourings and all our teas are GM-free. Our teabags and sachets are chlorine-free, our boxes and envelopes are recyclable as paper, and our sachets are biodegradable and compostable.

Our entire Dragonfly Speciality range is certified by The Organic Food Federation. We are members of the Fairtrade Foundation and Rainforest Alliance and supporters of the Slow Food movement.

Fairtrade tea